Terms of Use

Last Updated: September 3, 2026

 

1. Acceptance of Terms

 

By accessing and/or using any part of this website, you agree to be bound by these Terms of Use (hereinafter referred to as the "Terms"). If you do not agree with any part of these Terms, please do not use this website (whether online or offline).

 

2. Website Content

 

All materials provided on this website (including materials on linked websites that may be accessed directly or indirectly from this website) are provided "as is", without any express or implied warranties, including but not limited to all implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the materials are free from errors, viruses, defamatory, offensive, or other harmful content.

This website may contain technical inaccuracies or typographical errors. In addition, information in printed versions may change from time to time, and such corrections and changes may be incorporated into this website at an earlier or later time.

 

3. Intellectual Property

 

3.1 Ownership

All content on this website (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software) is the property of GONEO Group Co., Ltd. and its affiliates (hereinafter collectively referred to as "GONEO" or "we") or its content providers, and is protected by international copyright laws and other intellectual property laws.

 

3.2 Restrictions on Use

Unless otherwise specified, no content of this website may be reproduced, republished, uploaded, posted, transmitted, or distributed in any manner without our prior written permission. To use any content of this website, users must apply for permission in writing, specifying the content to be used, the intended purpose, the manner of use, the duration of use, and the user's identity. We reserve the right to refuse permission without giving any reason.

 

3.3 Personal Use

You agree to use this website for lawful purposes only. You may download or print one copy of the materials on this website for personal, non-commercial internal use only, provided that you do not modify or alter the materials in any way, nor delete or alter any copyright or trademark notices. Unless expressly permitted by GONEO, you shall not reproduce, use, modify, transmit, distribute, reverse engineer, or otherwise exploit in any manner the copyrighted or proprietary materials on this website. Without the express written consent of GONEO, no information on this website may be reproduced, distributed, or transmitted in any manner for commercial purposes. GONEO retains full ownership of, and all intellectual property rights in, any materials you download from this website.

 

3.4 Trademarks

All trademarks, service marks, and trade names displayed on this website are the marks of GONEO or their respective owners, and any unauthorized use is strictly prohibited.

 

4. User Submissions

 

4.1 Form Submissions

When you submit information through forms on this website (including but not limited to the splash-screen promotional pop-up, the Contact US form, and the Distributor Application form):

  • You represent and warrant that the information you submit is true, accurate, complete, and up to date;
  • You agree to check " I agree with the Terms of Use, and I have read and understood the Privacy Policy " before submission. If you do not check the consent box, you will not be able to submit the form;
  • You grant us the right to use the information you submit to contact you, process your requests, and provide services to you.

 

4.2 Non-Confidential Information

We do not wish to receive your confidential or proprietary information through this website. Please note that any information or materials you send to us through this website will not be treated as confidential information. By sending any information or materials to us, you grant us an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such materials or information, and you agree that we are free to use any ideas, concepts, know-how, or techniques you send to us for any purpose.

 

5. Prohibited Conduct

 

When using this website, you shall not:

  • modify, translate, recompile, disassemble, reverse engineer, or attempt to derive the source code of the website's software in any manner;
  • use this website to engage in any illegal, fraudulent, or abusive activities;
  • interfere with or disrupt the security, integrity, or availability of this website;
  • use any automated system (such as robots or crawlers) to access this website, unless expressly authorized by us;
  • impersonate any person or entity, or misrepresent your affiliation with any person or entity.

 

6. Distributor Map

 

The distributor map function provided on this website uses the Google Maps service. This function is used to display the geographic location information of GONEO's authorized distributors; the data is sourced from our site/CMS, rather than from your personal location information.

  • You may search by distributor name; upon clicking, the map will zoom in and display the details of that distributor;
  • Google Maps is an optional third-party service, and the interactive map will only load after you consent to the relevant cookie settings;
  • If consent is not given, the map area will only display a placeholder image;
  • This website itself does not write your location information into cookies.

For information on how Google Maps processes your technical data, please refer to the Google Privacy Policy.

 

7. Links to Third-Party Websites

 

This website may contain links to third-party websites. The content of such linked websites is not maintained by us, and we are not responsible for their content. Any reference to a linked website, or to the name of any specific third-party product or service, does not constitute or imply our endorsement thereof, and you assume all risks associated with its use.

We encourage you to review the privacy policy of any third-party website before submitting any personal information to it.

 

8. Right of Access

 

We reserve the right, without giving any reason, to deny or restrict access to this website by any particular individual, or to block access to this website from particular internet addresses. The accessibility and operation of our website depend on technologies beyond our control. We do not guarantee continuous access to, or uninterrupted operation of, the website.

 

9. Disclaimers and Limitation of Liability

 

9.1 Disclaimers

To the maximum extent permitted by law, this website and its content are provided "as is", without any express or implied warranties. GONEO and its partners expressly disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

The information on this website may contain technical inaccuracies or typographical errors. GONEO does not warrant that the information provided on this website is accurate, complete, or up to date.

 

9.2 Limitation of Liability

In no event shall we, or our affiliates, employees, agents, or suppliers, be liable for any damages (including but not limited to direct, indirect, incidental, special, punitive, consequential, or other damages, including loss of profits, loss of revenue, or other similar economic losses) arising out of the use of, or inability to use, this website or the materials available on any linked website, whether in contract, tort, or otherwise, where such damages arise from the use of, or inability to use, this website or the materials available on any linked website. No claim shall be asserted against any third party even if we have been advised of the possibility of such damages.

Certain jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, and accordingly some of the above limitations may not apply to you.

 

10. Indemnification

 

You agree to indemnify, defend, and hold harmless GONEO and its affiliates, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your use of this website, or your infringement of any third-party rights.

 

11. Governing Law and Dispute Resolution

 

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict-of-law principles. Any dispute arising out of these Terms or your use of this website shall first be resolved by the parties through amicable negotiation; if such negotiation fails, either party may submit the dispute to the courts of competent jurisdiction in the Republic of Singapore for resolution through litigation.

 

12. Changes to the Terms

 

We reserve the right to modify these Terms at any time without prior notice. Your continued use of this website after any changes to these Terms constitutes your acceptance of the Terms then in effect.

 

13. Entire Agreement

 

These Terms constitute the entire agreement between you and GONEO with respect to the use of this website, and supersede all prior or contemporaneous oral or written agreements, understandings, and arrangements between the parties concerning the use of this website.

 

14. Severability

 

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.

 

15. Contact Us

 

If you have any questions about these Terms, please contact us through the following channels:

 

  • Contact Form: Submit via the "Contact Us" page of this website